FAQs

Block Nation Presale Info

‍Question: What time is the presale?

Answer: Presale begins at 10am local time on Thursday, October 7th.

Question: How do I get a presale code?

Answer: You will be emailed an exclusive unique presale code no later than Wednesday, 10/6 at 10 AM EST.

Question: Can I share my presale code?

Answer: Please do not share the codes as it has limitations on its use.

‍

MEMBERSHIP INFO

‍Question: What is the link to buy a membership package?

Answer: Please go to https://www.nkotb.com/subscribe to purchase a membership package.

Question: I purchased a package with the wrong email address, what now?

Answer: Please email info@nkotbapp.com with the subject: Membership Email Change.

Question: What’s in the First Access Membership Bundle?

Answer: The Bundle includes first access to tickets and an exclusive block nation gift that will be mailed to you!

Question: When will I receive my block nation gift?

Answer: 

‍

GENERAL

Question: How do I contact customer service?

Answer: info@nkotbapp.com

Question: What is the link to download to NKOTB app?

Answer: Please go to https://www.nkotbapp.com/ to download and sign in to the NKOTB app.

‍

NKOTB CRUISE

Question: Who do I contact with questions about the NKOTB Cruise?

Answer: Contact Rose Tours: Phone: 1-215-663-8800 / Email: Jeannie@rosetours.com / Twitter: @rosetours